Portering Manager
SKILLS
FULL DESCRIPTION
Portering Manager
Company: [Employer hidden — sign up to reveal]
Location: Ilford, London
Employment: Full-time
Ref: 94681
Role Overview
Join [Employer hidden — sign up to reveal] – the future of high performing places. We're looking for a Portering Manager who will be responsible for the efficient and safe management of all portering services within the hospital, with a primary focus on patient movement and waste management. This also includes the coordination, supervision, and development of a large team of porters to ensure timely and compassionate transportation of patients, as well as the effective movement of equipment, specimens, waste, and supplies. The role is critical to supporting clinical services, enhancing patient experience, and maintaining the smooth operation of a busy healthcare facility operating 24/7.
Role Responsibilities
- Lead, recruit, train, and develop a large portering team, creating a high‑performance culture focused on professionalism, wellbeing and patient‑centred service.
- Manage staff rotas across a 24/7 operation, ensuring optimal staffing levels and fair application of HR policies, performance management, and succession planning.
- Oversee the central portering control room to ensure efficient task allocation, dispatch, and tracking, maintaining strong service levels across all hospital departments.
- Ensure the safe and timely movement of equipment, specimens, medical gases, waste, supplies, and other key items, maintaining compliance with infection control, COSHH, and health & safety standards.
- Build strong relationships with clinical teams, estates, security, and external contractors, acting as the main point of contact for portering and waste‑related issues.
- Oversee waste management operations and contracts, ensuring compliance, addressing service failures, and delivering waste‑related improvement projects across the organisation.
Required Qualifications
- Experience as a Portering Supervisor/Manager, or equivalent (Logistics)
- Exposure of operating within a hospital environment.
- Excellent communication skills.
- Strong people skills.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP, financial wellbeing assistance, flexible lifestyle benefits platform (Choices), high street discounts, cycle-to-work scheme, life cover, enhanced pension contributions, save-as-you-earn scheme, and [Employer hidden — sign up to reveal] Matching Share Plan. We award employees with [Employer hidden — sign up to reveal] Stars for recognition.
About [Employer hidden — sign up to reveal]
Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company. Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.
Contact
For reasonable adjustments, email Harnaik Sahdra at [Employer hidden — sign up to reveal].