Store Detective

Job Overview

Our client is the UK's premier high street retailer. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client. M&S discount (20%) after 6 months employment.

Main Duties

• Observe, deter and arrest those taking part in criminal activity in line with Theft Act.
• Follow ASCONE process.
• Work with SOC CCTV operators to Identify and stop offenders.
• Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.
• Build local network to identify and disrupt crime.
• Report incidents accurately and in a timely fashion.
• Occasionally attend court to provide evidence.

What We Are Looking For

• As no two days at our client's regional stores are the same, you will need to be highly adaptable.
• You will remain calm under pressure and react quickly in challenging situations.
• Experience in a customer facing with a strong customer service background.
• Strong communication skills (both written and verbal), preferably with a GCSE of equivalent in English.
• Proactive and forward-thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
• Strongly self-motivated individual possessing a can do attitude and a drive to learn.
• A positive, outgoing personality looking to be part of a strong and established team.
• It is essential that you are SIA licenced – store detective experience is highly desirable.
• Exceptional observational skills; ability to handle sensitive situations and to make quick decisions.
• Confidence to challenge people when necessary.

Why Join Us?

Great Pay & Benefits: Earn £15.91 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers. Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, we’ll give you a link to our flexible benefits platform, Choices. Life cover is the greater of your equivalent annual salary or a minimum of £10,000. We also offer a save-as-you-earn scheme, and a [Employer hidden — sign up to reveal] Matching Share Plan (you could even be awarded free shares in [Employer hidden — sign up to reveal]). We award our employees with [Employer hidden — sign up to reveal] Stars as recognition. Our success is a direct result of the experience and quality of our people. We offer a diverse variety of training and development avenues.

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.