Role Responsibilities

• Lead and manage all hard service disciplines, ensuring PPM and reactive tasks are completed in line with agreed SLAs and KPIs, while optimising systems and processes to maximise efficiency and reduce energy consumption
• Provide operational and line management to engineering teams, including training, mentoring, PDA usage, maintaining training matrices, and driving productivity and development
• Manage subcontractors, ensuring RAMS are reviewed, permits issued, works completed to contractual requirements, and certification uploaded to Maximo, SharePoint, and site files
• Build strong client and stakeholder relationships, support the FM team, contribute to monthly reporting, attend client meetings, and enhance service delivery through a One Team ethos
• Ensure compliance with Health & Safety standards, safe systems of work, audits, and continuous improvement initiatives, including energy-saving programmes and performance reviews

Required Qualifications

• Experience in M&E industries with knowledge of mechanical, electrical, and specialist systems (including liquid nitrogen, oxygen monitoring, and compressed air)
• Proven experience managing multi-skilled engineering teams, with a strong customer care focus and high levels of communication skills
• Mechanical Engineering qualification and Health & Safety knowledge (IOSH Working Safely)
• Full and clean driving licence, able to work at heights, and complete administrative tasks associated with the role
• Committed, reliable, flexible, and able to work both independently and as part of a team

What's in it for you?

• Opportunity to develop understanding of contract commercial and deliverable frameworks
• Ongoing training, development, and mentoring opportunities within [Employer hidden — sign up to reveal]
• Involvement in key projects, energy initiatives, and continuous improvement programmes

Benefits include virtual GP, financial wellbeing assistance, lifestyle benefits platform with options like extra holiday, critical illness insurance, dental treatment, technology products, high street discounts, cycle-to-work scheme, life cover, enhanced pension, save-as-you-earn, matching share plan, and recognition awards.

Contact recruiter Ashish Gautam at [Employer hidden — sign up to reveal] for reasonable adjustments. [Employer hidden — sign up to reveal] is the UK's leading facilities management and professional services company.