Planning Coordinator/Account Support

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Highburton
TYPE
Full-time
LEVEL
Associate
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Microsoft Excel Microsoft Outlook Microsoft Word Database Systems Organizational Skills Communication Skills Schedule Coordination Customer Service

FULL DESCRIPTION

Planning Coordinator/Account Support

Company: [Employer hidden — sign up to reveal]
Location: Highburton, West Yorkshire, HD8 0QS
Hours: 40 hours per week, Full time
Ref: 94171

Role Overview

At [Employer hidden — sign up to reveal], our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Scheduling & Reporting Coordinator for Tersus Consultancy who is a part of [Employer hidden — sign up to reveal] and you who will play a key role in arranging site appointments, coordinating with internal teams and ensuring client reports are delivered accurately and on time.

Role Responsibilities

  • Schedule site appointments with site managers, client contacts or residents via phone, email, portals and other client‑specific processes.
  • Proactively review upcoming programmes and coordinate site visits to meet agreed timelines.
  • Liaise with surveyors, laboratories and internal teams to ensure works are completed within required timeframes.
  • Maintain accurate data and records using spreadsheets, online portals and in‑house systems.
  • Monitor client KPIs, manage programmes and promptly respond to or escalate client queries as required.

Required Qualifications

  • Strong IT skills, including Excel, Outlook, Word and database systems.
  • Excellent organisational, administration and communication skills, with the ability to work calmly under pressure.
  • A proactive, reliable approach with strong attention to detail and a customer‑focused mindset.

Benefits

We offer a comprehensive benefits package including pension, life assurance, cycle to work scheme, employee shares schemes, salary finance options, and holiday. For more details, visit the [Employer hidden — sign up to reveal] careers site.

Contact

If you require reasonable adjustments during the recruitment process, please email Priyanka Deokar at [Employer hidden — sign up to reveal].

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.

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