Retail Security Officer

Job Overview

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.

Main Duties

• Operations: Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• Be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.
• Training: Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Renew your licence 16 weeks before expiry.
• Security and Health & Safety: Look out for, and immediately report, any Health & Safety hazards.
• Stay alert to any threats or changes within the work environment.
• Use common sense and initiative by immediately involving others if a situation appears threatening.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry after any incident.
• Keep to schedules and demonstrate commitment to [Employer hidden — sign up to reveal] and the Client.
• Ensure check calls are carried out at the allocated time slot.
• Call emergency services and Communication Centre to report all incidents.

What We Are Looking For

• Previous Security Experience
• SIA License
• SC Clearance desirable

Benefits

Our market-leading flexible benefits scheme provides benefits that suit your lifestyle. We have a virtual GP, financial wellbeing assistance through Salary Finance, access to high street discounts via MiDeals, cycle-to-work scheme, life cover, save-as-you-earn scheme, [Employer hidden — sign up to reveal] Matching Share Plan, and [Employer hidden — sign up to reveal] Stars recognition program with cash prizes up to £10,000. We offer diverse training and development via a wide selection of learning resources.

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]'s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from household names in banking, critical government sites as well as hospitals and schools. Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.