HOPE Mentor
SKILLS
FULL DESCRIPTION
HOPE Mentor
Company: [Employer hidden — sign up to reveal]
Location: York
Salary: £28,046.52 per year
Type: Full-time, On-site
Role Responsibilities
- Assess and support prisoners through personal assessments, developing tailored plans to aid rehabilitation and resettlement
- Provide one-to-one practical and emotional support, helping individuals navigate challenges and stay motivated to achieve their goals
- Facilitate structured group sessions, promoting peer support, shared experiences, and mutual growth
- Collaborate with prison staff, partners, and community organisations to support reintegration and access to services such as housing, employment, and education
- Maintain accurate records, manage risk and safeguarding concerns, and ensure compliance with security processes, confidentiality, and GDPR
Required Qualifications
- Minimum 3 years' experience supporting individuals with complex needs (e.g. substance misuse, mental health, neurodiversity) and lived experience of the criminal justice system
- Strong communication skills with the ability to engage in a non-judgemental, empathetic manner, alongside experience delivering group and one-to-one interventions
- Understanding of safeguarding, risk management, and ability to work effectively within a team environment
- Desirable: Qualification in Health and Social Care, counselling or substance misuse, and knowledge of trauma-informed care and IT systems (Word, Excel, PowerPoint)
What's in it for you?
- Opportunity to make a meaningful impact by supporting rehabilitation and positive life change
- Be part of a diverse, inclusive organisation that values lived experience and continuous development
- Ongoing training, learning opportunities, and a supportive team environment aligned with [Employer hidden — sign up to reveal]'s core values
[Employer hidden — sign up to reveal] offers a comprehensive benefits package including virtual GP, Salary Finance scheme, flexible lifestyle benefits (Choices), high street discounts (MiDeals), cycle-to-work scheme, life cover, enhanced pension, save-as-you-earn scheme, and [Employer hidden — sign up to reveal] Matching Share Plan. Employees can earn [Employer hidden — sign up to reveal] Stars with cash prizes up to £10,000.
Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company. Join our [Employer hidden — sign up to reveal] Team.