Key Responsibilities

• Supporting the Branch Manager and team in day-to-day duties
• Supervise the hire desk and driver’s schedules ensuring efficient delivery and collection of all assets
• Supporting the workshop ensuring all assets are in good working order and any repairs are managed effectively
• Awareness of P&L of the branch with a pro-active approach to maximising this
• Assist in the sound compliance of the branch supporting all administrative duties
• Ensure branch colleagues are trained and developed effectively to be able to carry out their roles

What We’re Looking For

• Experience of working in a supportive role
• Exceptional communication skills
• Passion for delivering excellent customer service
• Effectively manage change and be flexible
• Good attention to detail with a high level of accuracy
• Capable of building strong relationships
• Positive role model and strong Motivator
• Ability to cope under pressure in a high-volume environment & multitask
• Excellent administration skills – able to demonstrate a high level of accuracy
• Ability to work on own initiative
• A Full UK Driving Licence is essential

What We Can Offer You

• Competitive salary
• Salary sacrifice pension
• Monday- Friday only (no weekends)
• 25 days annual leave, plus bank holidays
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

A Little Bit About Us

[Employer hidden — sign up to reveal] is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At [Employer hidden — sign up to reveal], we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with [Employer hidden — sign up to reveal] today.

[Employer hidden — sign up to reveal] is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

Job Details

• Salary: Competitive
• Frequency: Annual
• Job Reference: vpplc/TP/362/1754
• Contract Type: Permanent (Full-Time)
• Working Hours: 40
• Closing Date: 31 May, 2026
• Job Category: Depot/Branch
• Business Unit: [Employer hidden — sign up to reveal]
• Location: Gloucester, United Kingdom
• Posted on: 21 April, 2026

Apply

Applications can be submitted via the [Employer hidden — sign up to reveal] recruitment portal.