Receptionist

About the [Employer hidden — sign up to reveal]

We’re not just another clinic – we’re a community. The [Employer hidden — sign up to reveal] is a dynamic, forward-thinking, and award-winning musculoskeletal clinic with now six locations across Northampton, Bedford, Towcester and now Milton Keynes. We are proud to offer an exceptional patient experience that blends high-level professionalism with a warm, friendly approach. With over 50 team members, including Physiotherapists, Osteopaths, Women’s Health Physios, Sports Massage Therapists, Independent Prescribers, Injection Therapists, Sports & Medicine Consultants, and our incredible reception team, we’re dedicated to helping people feel their very best.

About the Role

This is a varied, people-focused role where you’ll be the warm and welcoming face of the clinic. You’ll support our patients and staff alike, handling both front-of-house and administrative duties to ensure the clinic runs smoothly. Your responsibilities will include:

• Greeting and assisting patients
• Managing bookings and handling enquiries
• Providing admin support to clinicians
• Working across different software systems and portals
• Helping create a calm and professional atmosphere for all who walk through our doors

About You

You’ll be a perfect fit if you:

• Have at least 1 year of experience in a reception/front desk role
• Are friendly, approachable, and excellent with people
• Can multi-task and remain calm under pressure
• Are highly organised and dependable
• Have great IT skills, especially with spreadsheets and digital portals
• Are flexible with working hours to help cover staff absences

Bonus points if you’ve worked in a clinical or healthcare environment – but it’s not essential.

Additional Information

• Job Type: Part-time, Permanent
• Pay: From £12.50 per hour (DOE)
• Location: In person, at our Milton Keynes clinic MK9
• Schedule: Monday to Friday, approx 23.5hrs a week – flexibility is key!

Perks & Benefits

• Company pension
• Employee discounts
• One free 30-minute treatment per month
• Free parking
• Supportive, fun and professional team culture
• Work in a bright, modern, and award-winning clinic

Application Process

Shortlisted candidates will be asked to send a 1-minute introductory video to help us get to know you. Please wait until we contact you before submitting your video – we won’t be able to proceed without it.

Learn more about us and meet the team:
Website: [Employer hidden — sign up to reveal]
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Facebook: [Employer hidden — sign up to reveal]