Repairs Manager

About the Role

We are currently recruiting for an experienced Repairs Manager to join a well-established contractor operating within the social housing sector across Essex. This is an excellent opportunity for a motivated professional with a strong background in reactive maintenance and team leadership to step into a key operational role.

You will be responsible for overseeing day-to-day plumbing operations, ensuring high-quality service delivery, and managing a team of engineers working across occupied properties. The role requires a strong understanding of SOR (Schedule of Rates) codes and the ability to drive performance in a fast-paced, reactive environment.

Key Responsibilities

• Manage and support a team of plumbers and supervisors delivering reactive maintenance works
• Oversee daily operations to ensure jobs are completed efficiently, on time, and to required standards
• Monitor performance against KPIs, SLAs, and client expectations
• Ensure accurate use and application of SOR codes for all works carried out
• Liaise with clients, tenants, and internal teams to resolve issues and maintain high satisfaction levels
• Conduct regular audits, toolbox talks, and performance reviews
• Manage resource allocation, scheduling, and workflow optimisation
• Ensure compliance with health & safety regulations and company procedures

Key Requirements

• Proven experience in a Plumbing Manager or Supervisory role within social housing
• Strong background in reactive maintenance environments
• Essential experience working with SOR codes
• Technical background in plumbing (NVQ Level 2/3 or equivalent preferred)
• Experience managing operatives and driving team performance
• Excellent organisational and problem-solving skills
• Strong communication skills, both written and verbal
• Full UK driving licence

What's on Offer

• Competitive salary between £50,000 - £60,000
• Career progression opportunities within a growing organisation
• Supportive and dynamic working environment