Policy Department Technician - 12 month FTC Maternity Cover

Get to know the business

[Employer hidden — sign up to reveal] ([Employer hidden — sign up to reveal]) is a leading global insurance organization. Building on 100 years of experience, today [Employer hidden — sign up to reveal] member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

[Employer hidden — sign up to reveal] is the US division of [Employer hidden — sign up to reveal] ([Employer hidden — sign up to reveal]). As such it occupies a specialist niche area in the London Market and it’s focus is delivering quality products to sophisticated buyers who have high expectations in relation to customer service and delivery.

[Employer hidden — sign up to reveal]’s strength, results, longevity and performance are well respected in the London market and they are leading providers of capacity in US Property, US Casualty and Financial Institutions lines of business.

About the role

What you need to know

One of the key supportive elements is the market leading policy agreement and delivery process. [Employer hidden — sign up to reveal]’s the market lead in several of the lines of business written and Insureds are Fortune 1000 type corporations with household names. The policy wordings involved cover the spectrum of London market products from full-blown manuscript to MRC’s. The role will support all lines underwritten.

The individual will have an insight into normal market contract terms and conditions, a knowledge of the utilisation of them in the market and their own opinion of their merits. The role comes with an expectation of a high degree of self-motivation and individual responsibility for quality and timeliness of product delivery.

An organised and refined process already exists which serves the business. Candidates would be expected generally adhere to this but with a view to considering improvement or modification.

The role involves a close working relationship with the team of Casualty and Property underwriters supporting their exacting requirements.

The role involves active interaction with London market top-tier brokers face-to-face, email etc to discuss wording reviews, language intent, implement policy wording guidelines/best practices and to ensure manuscript policy checklist/template requirements are adhered to.

The role involves strong interaction, drafting manuscript/bespoke Endorsements to address client-specific exposures and align with underwriting intent with UK and US legal partners to ensure compliance with regulations in both jurisdictions and/or for problem resolution.

The role is within an existing team of mutually supportive specialist policy technicians.

How you'll make an impact

• Drive coverage certainty by implementing established policy wording guidelines and advise underwriters on best practices.
• Provide technical guidance to underwriters on policy/endorsement language.
• Review competitor forms and make recommendations to the Underwriters on acceptability of those forms and required endorsements.
• Draft manuscript endorsements to [Employer hidden — sign up to reveal]’s standard policy forms and create bespoke endorsements for third party policy forms to address client-specific exposures and align with underwriting intent.
• Work with Legal in drafting endorsements, including obtaining approvals and adhering to Company/Compliance protocols. Ensure policy wording guidelines, best practices and preferred Endorsement language are adhered to/implemented, ensure Endorsement libraries, Quote/Binder and Policy Templates are kept up to date.
• Maintain and update manuscript policy checklists to ensure that policy reviews match [Employer hidden — sign up to reveal]’s underwriting intent.
• Support the development and implementation of the Global Policy Forms Library and Digital Workflow as required.

What you'll need to succeed

• Written and Oral Communication – proven experience of policy language analysis and drafting endorsements experience along with an understanding and insight into the range of products written, preferably in a US risk context but at least for large global commercial clients; ability to break down difficult concepts in order to provide clear and succinct explanations to underwriters and other stakeholders.
• Knowledge – Experience with US Casualty and Property markets and policy forms; experience and knowledge of admitted, non-admitted and surplus lines markets a plus
• Flexibility – Proficiency in both working independently and collaborating with others in a team environment across multiple disciplines; support the other team members across Casualty and Property.
• Prioritizing and Time Management – Able to manage time effectively, capable of prioritizing projects and responding promptly in an appropriate manner.
• Client Service – Ability to anticipate client (internal and external) needs and act proactively.
• Familiarity with London Market Contracts, Slips, Wordings, Endorsements.
• Ability to evaluate and draft new and renewal standard and non-standard policies of all degrees of complexity plus endorsements to advise underwriters within approval parameters and liaising with Legal where outside of approved change parameters.

Working at [Employer hidden]

At [Employer hidden — sign up to reveal], we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Benefits

Enjoy benefits that take care of what matters. At [Employer hidden — sign up to reveal], our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Equal Opportunity

[Employer hidden — sign up to reveal] provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

[Employer hidden — sign up to reveal] is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [Employer hidden — sign up to reveal].