Client Manager, Loan Closing
SKILLS
FULL DESCRIPTION
Client Manager, Loan Closing
This role is with [Employer hidden — sign up to reveal], a leading Investor Services group. You will lead the delivery of high-quality trade settlement services to a portfolio of clients, managing a team across global delivery locations. Acting as a subject matter expert, you will oversee complex trade settlement activity, ensure operational excellence, and maintain strong relationships with clients, counterparties, and internal stakeholders. This role combines technical expertise, people leadership, and client management in a fast-paced financial services environment.
Location: 4th Floor, 3 More London Riverside, London, United Kingdom
Department: Finance & Accounting
Contract Type: Full-time
Last Updated: Tue, 21 April 26, 9:14 am
What you will do
- Oversee a portfolio of trade settlement clients, ensuring accurate, timely, and high-quality service delivery in line with agreed service levels.
- Manage and develop a team of Loan Settlement Analysts and Senior Loan Settlement Analysts, monitoring quality, efficiency, and workload allocation.
- Act as the primary escalation point and subject matter expert for trade settlements, supporting teams and clients with issue resolution.
- Proactively liaise with clients, counterparties, agents, and treasury teams to ensure smooth settlement execution and funding readiness.
- Review, delegate, and sign off settlement activity, ensuring accurate system input, reporting, and month-end deliverables.
- Develop and enhance procedures and training materials, driving knowledge transfer, process improvement, and risk mitigation.
What we offer
- Comprehensive remuneration and pension: motivating financial packages based upon market rates.
- Wellbeing: additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP.
- Annual leave: 25 days paid leave plus all Ireland public holidays.
- Enhanced maternity and paternity, including shared parental leave and adoption leave.
- Flexible working: we are open to conversations about flexible working arrangements.
Qualifications
- Third-level qualification in Business or related discipline and several years’ experience in trade settlements, loan operations, or corporate lending.
- Strong working knowledge of trade settlement platforms and market tools such as ClearPar, Bloomberg, and loan administration systems (Allvue advantageous).
- Experience with LSTA / LMA settlement markets (preferred).
- Experience managing or supporting teams, with ability to delegate effectively and maintain high quality standards.
- Excellent communication, stakeholder management, and problem-solving skills, with a strong commercial mindset.
Additional Information
[Employer hidden — sign up to reveal] is committed to fostering an inclusive, equitable and diverse culture. Sustainability is integral to our strategy. We employ a global workforce of 5,800+ people across 25 countries. [Employer hidden — sign up to reveal] Launchpad supports women managers launching their first fund. [Employer hidden — sign up to reveal] is a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. [Employer hidden — sign up to reveal] has assets under administration exceeding US$750 billion and works with 13 of the world’s top-15 private equity firms. Above all, what makes us different is our people.