About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. But we can’t do this without you.

Job Purpose

[Employer hidden — sign up to reveal] is revolutionising the real estate and technology industries. We provide wholly outsourced, end-to-end solutions to meet the capacity and property needs of growing businesses. In the process, we improve business performance, create enriching user experiences, and meet tomorrow’s needs today. But we can’t do it without you. We believe in a tomorrow without constraints and making the impossible possible for our clients. Thinking out of the box and not settling for less, is crucial. All interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply and will be considered equally. Diversity is one of [Employer hidden — sign up to reveal]'s core values, and we want to enhance the diversity of our workforce to reflect the world we live in.

About the Role

As the Operations Engineer - Systems, (SME) you are responsible for the monitoring and control systems for the critical mechanical and electrical assets within our regional data centers–including the building management system (BMS) and the electrical power monitoring system (EPMS). The Operations Senior Engineer - Systems is responsible for the optimal monitoring and control availability of the mechanical and electrical assets throughout their lifecycle, taking into consideration health, safety, environment, costs, investments, and customer requirements.

Main Responsibilities

• Ensure optimal availability of critical mechanical and electrical control and monitoring systems.
• Work with site operational and technical teams, original equipment manufacturers (OEMs), and Facility Management partners to ensure optimal availability of critical mechanical and electrical control and monitoring systems.
• Ensure management and adherence to all customer service level agreements (SLAs). Understand the client SLAs and create all required reports detailing systems performance, activities and issues that have taken place that require reporting.
• Create and run trending and diagnostics on the BMS and EPMS systems and notify operations personnel of any abnormalities.
• Work closely with the OEMs to achieve stable and reliable monitoring and control.
• Schedule and supervise required maintenance for BMS and EPMS.
• Develop new interfaces (graphics) on request of the Data Center Operations and facility management (FM) teams.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems.
• Data bus knowledge (e.g., Modbus, Bacnet) are an advantage.
• A strong understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS Systems, Battery Banks, ATS / STS Units, Chillers, Air Handling Units, CRAH / CRAC Units, Fire Alarm Systems and Fire Suppression.
• Experience with Siemens, Rockwell, ABB and Schneider PLCs, Wonderware SCADA, Schneider Ecostruxure, Trend IQVision is preferred.
• Ability to understand and analyze relevant technical documents such as electrical diagrams, liquid, piping diagrams, schemes psychometric diagrams, etc.
• Continued Health and Safety awareness in operational environment.
• Assistance in the review and approval of RAMS (risk assessment and method statement) from contractors performing work in our facilities.
• Contribute to the preparation of root cause analysis to drive long-term system improvements. This may involve managing third-party experts.
• Development and implementation of asset life cycle plans, including repair / replace strategies and the initiation of replacement / capital projects.
• Providing inputs to our design team regarding operational and maintainability aspects of existing and new designs.
• Represent [Employer hidden — sign up to reveal] Operations during the technical handover process to ensure system testing and commissioning are satisfactorily completed for all projects, including new data centers.

Qualifications and Experience

• Bachelor’s degree in an applicable engineering field preferred, experience would be considered in lieu of a Bachelor’s.
• 8 -10 years of relevant experience (with 5+ years of experience working in data centers and/or critical environments preferred).
• Demonstrated skills and experience in the design, maintenance, and operation of mechanical and electrical monitoring and control systems in critical environments, preferably data centers.
• Experienced in the delivery of highly complex technical projects.
• Evidence of strong interpersonal skills is required.
• Strong verbal and written communication skills.
• Results oriented, highly accountable, and strong organizational skills.
• Proven self-starter.
• Attention to detail and the ability to understand the big picture.
• Ability to perform through change and transformation while adapting to shifting priorities.

Skills and Experience

• Show good team leadership skills and can lead by example.
• Excellent people management skills, with the confidence to lead and motivate the team and those around you.
• Excellent interpersonal and communication skills.
• Broad experience in managing critical environments, data centres or smart buildings.
• Good problem-solving and analytical skills.
• Ability to multitask and thrive in a fast-paced regional and global business environment.
• Good, clear and precise delegation skills.
• Sensitive to political situations - good relationship builder.

Person Specification

• Passionate about what you do and committed to excellence – leads and holds people to account.
• Detail oriented and diligent.
• Entrepreneurial by nature with a strong sense of ownership.
• Decision maker.
• Results orientated and prepared to take ownership of outcomes.
• Support the success of other people and their businesses above your own success.
• Role model our values.
• Excellent external radar so that they pick up on trends.
• Proactive, diligent, able and willing to think ahead.
• Ability to understand the wider picture whilst devoting attention to detail.

At [Employer hidden — sign up to reveal], we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process. [Employer hidden — sign up to reveal] is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.