Agentic Audio Specialist - Freelance AI Trainer Project
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Agentic Audio Specialist - Freelance AI Trainer Project
Company: [Employer hidden — sign up to reveal] | Location: Remote (Worldwide) | Work Type: Remote | Job Type: Contract | Salary: $11-$30.65 per hour
About the Project
A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program's mission is to evaluate and optimize model performance for real-world customer support use cases.
Responsibilities
- Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including: flight bookings and travel support, financial services, telecommunications and technical support.
- Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
- Evaluate model performance across a standardized set of qualitative and quantitative metrics.
- Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.
Evaluation Metrics
- Task completion accuracy and efficiency
- Conversational naturalness (tone, flow, and coherence)
- Audio comprehension and response quality
- Instruction adherence and contextual understanding
- Basic computer programming literacy, including: understanding of JSON structures, familiarity with functions and methods, ability to reason about structured data and simple logic
- Technical communication clarity when handling support-style problem-solving
Technical & Equipment Requirements
- Strong verbal communication skills in a simulated customer support context
- English proficiency including fluency across all language skills: reading, listening, writing, and speaking.
- Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
- Comfort working with structured prompts, evaluation rubrics, and technical guidelines
- Device capable of running audio recording software and opening large technical documentation
Pay & Employment Details
We offer a pay range of $11-to-$30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.
Employment type: Contract | Workplace type: Remote | Seniority level: Mid‑Senior Level