About the Role

Are you looking for a fun and varied job in hospitality this season? [Employer hidden — sign up to reveal] Whitby are looking for a Seasonal Hospitality Team Member to join their team for the season! As a Seasonal Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for [Employer hidden — sign up to reveal]?

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to [Employer hidden — sign up to reveal]’s staff discount and cash back portal
• Free [Employer hidden — sign up to reveal] Membership each year
• Access to support via our Employee Assistance Program

What will you be doing?

• Providing great customer service to all our customers, members and guests.
• Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

Skills and Experience Required

• Experience of working face to face with customers
• Experience of working in a team – can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
• Knowledge and understanding of the core purpose of [Employer hidden — sign up to reveal] – what [Employer hidden — sign up to reveal] does and how we do it
• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

How to Apply

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email [contact hidden]' target='_blank' rel='noopener noreferrer'>[Employer hidden — sign up to reveal].