Seasonal Hospitality Team Member

About the Role

Are you looking for a fun and varied job in hospitality this season? [Employer hidden — sign up to reveal] Idwal Cottage are looking for a Seasonal Hospitality Team Member to join their team for the season! As a Seasonal Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why Work for [Employer hidden — sign up to reveal]?

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to [Employer hidden — sign up to reveal]’s staff discount and cash back portal
• Free [Employer hidden — sign up to reveal] Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for [Employer hidden — sign up to reveal] so please visit our [Employer hidden — sign up to reveal] Jobs website for more information.

What You'll Be Doing

• Providing great customer service to all our customers, members and guests.
• Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

Skills and Experience Needed

• Experience of working face to face with customers
• Experience of working in a team – can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
• Knowledge and understanding of the core purpose of [Employer hidden — sign up to reveal] – what [Employer hidden — sign up to reveal] does and how we do it
• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At [Employer hidden — sign up to reveal], we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

Who Are [Employer hidden — sign up to reveal]?

[Employer hidden — sign up to reveal] is a social enterprise with a mission to enrich the lives of all, especially young people. [Employer hidden — sign up to reveal] does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. If you would like to find out more about [Employer hidden — sign up to reveal] the charity, the culture, the heritage and so much more please visit our jobs website.

How to Apply

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email [Employer hidden — sign up to reveal]. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal. If you require reasonable adjustments during the recruitment process, please get in touch by emailing [Employer hidden — sign up to reveal]. Please note: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

About [Employer hidden — sign up to reveal]

We transform young lives forever through travel and real adventure. Because where you go changes who you become. stay | join | give | volunteer

Founded in 1930

Co-workers 1200