Customer Assistant - Food - Oban Simply Food

About the role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

Work Pattern

Monday 09:00-15:00, Tuesday 09:00-15:00, Wednesday 09:00-15:00, Thursday 09:00-15:00

Meet the Team

Watch a video about working at [Employer hidden — sign up to reveal] on Vimeo.

Our Support

• Mentorship through our buddy system.
• Flexible working options including part-time, compressed week, or job share.

Benefits

• Wellbeing hub with free virtual GP service.
• Support charities via payroll giving or volunteering.
• Competitive salary.
• 20% colleague discount after probation.
• Competitive holiday entitlement with option to buy extra days.
• Life assurance cover for twice your salary.
• Workplace savings through Pension Plan, Share Buy and Sharesave.
• My Choices discounts and offers.
• Cycle to Work scheme.
• Smart tech interest-free financing.
• Industry-leading family friendly policies.

Colleague Networks

Forces Community Network, Culture and Heritage Network, Cancer Network, Menopause Network, LGBTQ+ Network, Family & Carers Network, Gender Equality Network, Health and Wellbeing Network.

How to Apply

1. Send us your application via the online form.
2. Online assessment (may be before or after interview).
3. In-person assessment centre or interview.
4. Decision and offer.