About the Role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Work Pattern

• Week 1: Sunday 05:00–13:00, Tuesday 05:00–13:00, Wednesday 05:00–13:00, Thursday 05:00–13:00, Friday 05:00–13:00
• Week 2: Monday 05:00–13:00, Tuesday 05:00–13:00, Wednesday 05:00–13:00, Friday 05:00–13:00, Saturday 05:00–13:00

Purpose of the Shift Lead role

To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager

• Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
• Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
• Allocate resource effectively to deliver a quick payment experience
• Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
• Coordinate the team to deliver a clean, safe and well-presented store
• Play their part in creating a great team atmosphere that is inclusive of everyone
• Role model great Customer Service
• Role model the [Employer hidden — sign up to reveal] behaviours and Colleague Expectations across the store
• Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
• Support nearby stores if operationally required
• Responsible for being a key holder and answering call outs as required
• Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

Benefits

• Wellbeing hub – free virtual GP service
• Giving back – charity donation and volunteering
• Pay – competitive salary
• Colleague discount – 20% after probation
• Time off – competitive holiday entitlement with option to buy extra
• Life assurance – cover for twice your salary
• Workplace savings – Pension Savings Plan, Share Buy and Sharesave
• My Choices – discounts and health benefits
• Cycle to work – bike/accessory hire
• Smart tech – interest-free financing
• Family friendly policy – industry-leading maternity, paternity, adoption and neo-natal policies

How to Apply

Send us your application. Fill in our short application form and hit submit. You may be invited to an online assessment and an in-person assessment centre or interview.