Customer Assistant - Food - Tolworth Simply Food

About the Role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Key Responsibilities

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

Work Pattern

Monday 19:00-23:00, Tuesday 19:00-23:00, Friday 04:00-08:00. Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Benefits

• Wellbeing hub with free virtual GP service
• Giving back – donate to charity through payroll or volunteer
• Competitive salary
• 20% colleague discount after probation (for contracts over 12 weeks)
• Competitive holiday entitlement with option to buy extra days
• Life assurance – cover for twice your salary
• Workplace savings – Pension Savings Plan, Share Buy and Sharesave
• My Choices – discounts and offers
• Cycle to Work scheme
• Smart tech – interest-free financing
• Family friendly policy – industry-leading maternity, paternity, adoption and neo-natal policies

How to Apply

Send us your application via the link. After submission, you may be invited to an online assessment and an in-person assessment centre or interview. If you need reasonable adjustments, let us know.