Customer Assistant - Operations - Castlepoint

About the role

Join our team at [Employer hidden — sign up to reveal] as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Work Pattern

• Mon 07:00 -13:00
• Tue 07:00 - 13:00
• Sat 07:00 - 12:45
• Sun 04:00 - 11:00
• Wed 07:00 - 13:00
• Thurs 07:00 - 12:15

Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Benefits

• Wellbeing hub - free virtual GP service
• Giving back - donate to charities via payroll or volunteering
• Competitive salary
• 20% colleague discount after probation (for contracts >12 weeks)
• Competitive holiday entitlement with option to buy extra
• Life assurance - cover for twice your salary
• Workplace savings - pension, share buy and sharesave schemes
• My Choices - discounts and health benefits
• Cycle to Work scheme
• Smart tech interest-free financing
• Industry-leading family friendly policies

How to Apply

Send us your application via the online form. You will then be invited to an online assessment and an in-person assessment centre or interview. Reasonable adjustments are available on request.