Customer Assistant - Operations - Castlepoint
SKILLS
FULL DESCRIPTION
Customer Assistant - Operations - Castlepoint
About the Role
Join our team at [Employer hidden — sign up to reveal] as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
- Work Pattern options: Sun 13:30-19:00, Wed 16:30-22:30, Thurs 17:00-22:30 or Thurs 16:30-22:30, Fri 17:00-22:30, Sat 17:00-22:30
- Under 18 disclaimer: This role involves working late nights and we cannot consider applications from anyone under 18.
- The £3.00 unsocial premium applies to hours worked between 22:00-06:00.
Key Requirements
- Flexibility is vital – work across the wider store where needed.
- Digitally confident – use digital tools to track deliveries and manage stock.
- Team player – work across functions and support colleagues.
- Physically demanding – fast-paced, high-intensity role.
Benefits
- Wellbeing hub with free virtual GP
- Colleague discount (20% after probation)
- Competitive holiday entitlement
- Life assurance (2x salary)
- Pension savings plan and share schemes
- Cycle to work scheme
- Smart tech financing
- Industry-leading family friendly policies
How to Apply
Send us your application via the [Employer hidden — sign up to reveal] careers website. The process includes an online assessment and in-person assessment centre. If you need reasonable adjustments, let us know.
About [Employer hidden — sign up to reveal]
Everyone is welcome at [Employer hidden — sign up to reveal]. No exceptions. [Employer hidden — sign up to reveal] is committed to diversity, equity and inclusion, with colleague networks including Forces Community, Health and Wellbeing, Cancer, Culture and Heritage, LGBTQ+, Family & Carers, Gender Equality, and Menopause.