About the Role

Join our team at [Employer hidden — sign up to reveal] as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.

Work Pattern

• Sunday 06:00-10:00
• Wednesday 04:00-08:00
• Thursday 04:00-08:00
• Saturday 04:00-08:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. This job role involves operating mechanical equipment and we can’t consider applications from anyone under the age of 18.

Key Responsibilities

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. Use digital tools confidently to track deliveries and manage stock efficiently.
• Being a team player is essential. Work across functions and support colleagues across the store.
• Flexibility is vital. Adapt quickly to early morning deliveries and shifting stock.

Benefits

• Wellbeing hub with free virtual GP service
• Giving back – support charities through payroll giving or volunteering
• Competitive salary
• 20% colleague discount after probation (for contracts >12 weeks)
• Competitive holiday entitlement with option to buy extra days
• Life assurance (2x salary)
• Pension Savings Plan, Share Buy and Sharesave schemes
• My Choices discounts and offers
• Cycle to Work scheme
• Smart tech interest-free financing
• Family friendly policies

How to Apply

Send us your application via the [Employer hidden — sign up to reveal] careers portal. The process includes an online assessment, an in-person assessment centre or interview, and a final decision.