Customer Assistant - Cafe - Westway Chelmsford Simply Food
SKILLS
FULL DESCRIPTION
Customer Assistant - Cafe - Westway Chelmsford Simply Food
Company: [Employer hidden — sign up to reveal] | Location: Chelmsford, Essex | Salary: £13.41 p/h | Contract: Permanent, Part Time | Closing date: 19th May 2026
About the role
Join our team in the [Employer hidden — sign up to reveal] Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
- You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
- Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
- At [Employer hidden — sign up to reveal], our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You'll adapt quickly, working where needed with pace.
It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Work Pattern
- Wednesday 14:00-22:00
- Saturday 14:00-22:00
Support
Mentorship: We offer mentorship through our buddy system to support new colleagues.
Flexible working: Worklife is our flexible working policy with options for part-time working, a 4-day compressed week, or job sharing.
Benefits
- Wellbeing hub – free virtual GP service
- Giving back – charity donation via pay or volunteering
- Competitive pay
- 20% colleague discount after probation (for contracts over 12 weeks)
- Competitive holiday entitlement with option to buy extra days
- Life assurance – cover for twice your salary
- Workplace savings – Pension Savings Plan, Share Buy and Sharesave
- My Choices – discounts and health benefits
- Cycle to work scheme
- Smart tech – interest-free tech financing
- Family friendly policy – industry-leading maternity, paternity, adoption and neo-natal policies
How to Apply
Send us your application, then complete an online assessment and an in-person assessment centre. Reasonable adjustments are available if needed.