Customer Assistant - Cafe

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Maidenhead
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Food Safety Standards Digital Confidence Team Collaboration Time Management Adaptability Brand Ambassadorship Order Fulfillment

FULL DESCRIPTION

Customer Assistant - Cafe

Company: [Employer hidden — sign up to reveal] ([Employer hidden — view at passion-project.co.uk]) - Location: Maidenhead, Berkshire - Salary: £13.41 p/h - Contract: Permanent, Part Time - Closing date: 19th May 2026

About the role

Join our team in the [Employer hidden — sign up to reveal] Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At [Employer hidden — sign up to reveal], our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service. Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

Work Pattern: SUN - 09:00-17:00, MON - 08:30-16:30, FRI - 09:30-17:30, SAT - 09:30-17:30

Benefits

  • Wellbeing hub – free virtual GP service
  • Giving back – donate or volunteer
  • Pay – competitive salary
  • Colleague discount – 20% after probation
  • Time off – competitive holiday entitlement
  • Life assurance – cover for twice your salary
  • Workplace savings – pension and share schemes
  • My Choices – discounts and health benefits
  • Cycle to work – bike hire
  • Smart tech – interest-free financing
  • Family friendly policy – industry-leading maternity, paternity, adoption and neo-natal policies

How to Apply

Send us your application via the online form. Fill in our short application form and hit submit. You may be invited to an online assessment and in-person assessment centre.

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