About the Role

Join our team in Travel Money – the part of the store where customers look to us for confidence, clarity, and brilliant service before they head off on their adventures. This is a role for someone who thrives on connection, keeps calm under pressure, and delivers accuracy and service in equal measure.

• Being digitally confident is essential. You’ll use our tools to complete transactions quickly, check rates, and support customers across all Travel Money channels.
• Accuracy and compliance are key. You’ll follow safe, legal, and financial-crime processes at every step, protecting our customers and the business.
• At [Employer hidden — sign up to reveal], customers come first. You’ll be fast, focused, and proactive, engaging with customers, spotting opportunities, and delivering a brilliant experience every time.
• Teamwork matters. You’ll share your Travel Money knowledge, support colleagues across the store, and help build confidence and capability in others.
• Flexibility is vital. You’ll adapt quickly to store priorities, work at pace, and maintain ‘best in town’ standards in presentation, availability, and service.

Work Pattern

Sunday 14:00-18:00
Wednesday 14:30-18:30
Friday 14:30-18:30

Benefits

• Wellbeing hub with free virtual GP service
• Support for charities through payroll giving or volunteering
• Competitive salary
• 20% colleague discount after probation (for you and a household member)
• Competitive holiday entitlement with option to buy extra days
• Life assurance (2x salary)
• Workplace savings (Pension, Sharesave)
• My Choices discounts and health benefits
• Cycle to Work scheme
• Smart tech interest-free financing
• Family friendly policies (maternity, paternity, etc.)