About the role

This section tells you all you need to know about the position and its responsibilities.

Work Pattern: Week 1: Monday 12:00–16:00, Wednesday 14:00–18:00, Saturday 14:00–18:00; Week 2: Wednesday 12:00–16:00, Friday 12:00–16:00, Saturday 14:00–18:00.

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

Benefits

• Wellbeing hub with free virtual GP service
• Giving back – charity donation and volunteering
• Competitive pay
• 20% colleague discount after probation (for contracts over 12 weeks)
• Competitive holiday entitlement with option to buy more
• Life assurance – twice your salary up to age 70
• Workplace savings – Pension, Share Buy and Sharesave
• My Choices – discounts, offers, health benefits
• Cycle to Work scheme
• Smart tech – interest-free financing
• Family friendly policies – maternity, paternity, adoption, neo-natal

How to Apply

Send us your application via the online form. Then complete an online assessment and attend an in-person assessment centre. [Employer hidden — sign up to reveal] will be in touch with the decision.

Colleague Networks

[Employer hidden — sign up to reveal] offers various colleague networks including Menopause, Forces Community, Gender Equality, Culture and Heritage, Cancer, Family and Carers, Health and Wellbeing, and LGBTQ+ networks.