About the Role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Responsibilities

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

Work Pattern

Week 1
Tuesday: 18:30–22:30
Thursday: 18:30–22:30
Friday: 18:00–22:00

Week 2
Sunday: 17:00–21:00
Thursday: 14:00–18:00
Friday: 14:00–18:00

Under 18 disclaimer
This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Benefits

• Wellbeing hub – free virtual GP service
• Giving back – donate through pay or volunteer
• Pay – competitive salary
• Colleague discount – 20% after probation
• Time off – competitive holiday with option to buy extra
• Life assurance – cover for twice your salary
• Workplace savings – Pension Plan, Share Buy and Sharesave
• My Choices – discounts and health benefits
• Cycle to work
• Smart tech – interest-free financing
• Family friendly policy – industry-leading maternity, paternity, adoption, neo-natal