Customer Assistant - Food - Edinburgh Kinnaird

About the role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

Work Pattern

Week 1
Sunday: 17:00–21:00
Monday: 18:30–22:30
Tuesday: 18:30–22:30

Week 2
Thursday: 18:30–22:30
Saturday: 18:00–22:00

Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Benefits

• Wellbeing hub - free virtual GP service
• Giving back - charity donation via payroll or volunteering
• Pay - competitive salary
• Colleague discount - 20% after probation
• Time off - competitive holiday entitlement plus option to buy extra days
• Life assurance - cover for twice your salary
• Workplace savings - Pension Savings Plan, Share Buy and Sharesave schemes
• My Choices - discounts and offers
• Cycle to work - bike/accessory hire with tax savings
• Smart tech - interest-free financing for technology
• Family friendly policy - industry-leading maternity, paternity, adoption and neo-natal policies

Application Process

Send us your application, complete an online assessment, attend an in-person assessment centre or interview, and receive a decision.