Customer Assistant - Food

About the Role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.

Work Pattern

Week 1: Monday 21:00-07:00, Tuesday 21:00-07:00, Saturday 21:00-07:00
Week 2: Sunday 21:00-07:00, Wednesday 21:00-07:00, Thursday 21:00-07:00
Under 18 disclaimer: This role involves working through the night and we can’t consider applications from anyone under 18.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Key Responsibilities

• Thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• Go above and beyond to serve, sell, fill and help drive growth in sales.
• Utilise digital tools such as the Sparks App and in-store devices to enhance the customer experience.
• Contribute to a positive, high-energy team environment.
• Work flexibly across various areas of the store, adapting to changing demands.

About You

• Digitally confident and comfortable using modern retail technology.
• A team player who supports others in delivering a seamless customer experience.
• Flexible and adaptable to different tasks and shift patterns.
• Resilient and committed to delivering exceptional service.

Benefits

• Wellbeing hub with free virtual GP service
• 20% colleague discount after probation
• Competitive holiday entitlement with option to buy extra days
• Life assurance (2x salary)
• Pension plan, Share Buy and Sharesave schemes
• Cycle to Work scheme
• Family friendly policies (maternity, paternity, adoption, neonatal)
• Access to My Choices discounts and offers

How to Apply

Send us your application via the [Employer hidden — sign up to reveal] careers site. Complete an online assessment, attend an in-person assessment centre or interview, and we'll be in touch with a decision.