Customer Assistant - Fashion, Home & Beauty - Stratford-upon-Avon

About the Role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new [Employer hidden — sign up to reveal].
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.

Work Pattern

Week 1: Sunday 13:00-16:00, Wednesday 15:00-19:00, Saturday 15:00-19:00
Week 2: Sunday 13:00-16:00, Wednesday 15:00-19:00, Saturday 15:00-19:00

Benefits

• Wellbeing hub – free virtual GP service
• Giving back – donate or volunteer through payroll
• Competitive pay
• 20% colleague discount after probation
• Holiday entitlement with option to buy extra days
• Life assurance (2x salary)
• Pension Savings Plan, Share Buy and Sharesave schemes
• My Choices – discounts and health benefits
• Cycle to Work scheme
• Smart tech – interest-free financing
• Family friendly policies

How to Apply

Send us your application via the Oracle portal. You may be invited to an online assessment and an in-person assessment centre or interview. Reasonable adjustments available upon request.