Shift Lead - Food - Belfast

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Belfast
TYPE
Full-time
LEVEL
Associate
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Customer Service Operations Management Team Coordination Cash Handling Health & Safety Time Management Communication

FULL DESCRIPTION

Shift Lead - Food - Belfast

[Employer hidden — sign up to reveal] is hiring a Shift Lead for their Food store in Belfast. This full-time permanent role involves leading the fill operation, coordinating resources, coaching colleagues, and ensuring excellent customer service. Salary £14.47 per hour with unsocial premium.

About the Role

Purpose of the Shift Lead role: To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.

  • Coordinate resource to deliver operational tasks during the fill operation and in the absence of the Colleague Manager
  • Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
  • Allocate resource effectively to deliver a quick payment experience
  • Enable all daily operational processes to be implemented efficiently across their area of the store
  • Coordinate the team to deliver a clean, safe and well-presented store
  • Play a part in creating a great team atmosphere inclusive of everyone
  • Role model great Customer Service and [Employer hidden] behaviours
  • Support Colleague Managers by sharing observations of colleagues
  • Support nearby stores if operationally required
  • Responsible for being a key holder and answering call outs
  • Responsible for opening and closing tasks, including receipt of vehicles, temperature controls, logging issues, cash handling, and TSL compliance

Work Pattern

Week 1: Sunday 12:00–20:00, Monday 15:30–23:30, Tuesday 15:30–00:00, Thursday 13:00–20:30, Friday 13:00–21:00. Week 2: Monday 15:30–23:30, Tuesday 15:30–00:00, Wednesday 13:00–20:30, Friday 13:00–21:00, Saturday 13:00–21:00. Must be 18+.

Benefits

  • Wellbeing hub with free virtual GP
  • Charity giving through payroll
  • Competitive salary
  • 20% colleague discount after probation
  • Holiday entitlement with option to buy extra
  • Life assurance (2x salary)
  • Pension savings, Share Buy and Sharesave schemes
  • Discounts and health benefits through My Choices
  • Cycle to Work scheme
  • Interest-free tech financing
  • Family friendly policies

How to Apply

Send your application via the online form, complete an online assessment, attend an in-person assessment centre or interview, and receive decision. If you need reasonable adjustments, let us know.

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