Customer Assistant - Operations - Enfield

About the role

Join our team at [Employer hidden — sign up to reveal] as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Work Pattern
Week 1: Monday 04:45-12:45, Wednesday 04:45-12:45, Saturday 04:45-12:45
Week 2: Monday 04:45-12:45, Friday 04:45-12:45, Saturday 04:45-12:45

To comply with health and safety legislation, colleagues in this role must be 18 years or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Meet the Team

Learn more about working at [Employer hidden — sign up to reveal] by watching the store team video (link provided on the original page).

Our Support

[Employer hidden — sign up to reveal] offers mentorship through a buddy system and flexible working options including part-time, compressed weeks, and job share.

Benefits

• Wellbeing hub with free virtual GP service
• Charity giving through payroll and volunteering
• Competitive salary
• 20% colleague discount after probation
• Holiday entitlement with option to buy extra days
• Life assurance (2x salary)
• Workplace savings and shares schemes
• Discounts and health benefits via My Choices
• Cycle to Work scheme
• Smart tech interest-free financing
• Industry-leading family policies (maternity, paternity, adoption, neo-natal)

How to Apply

1. Send your application via the online form.
2. Complete an online assessment (may be before or after interview).
3. Attend an in-person assessment centre or interview.
4. Receive decision and next steps.

Reasonable adjustments are available upon request.

Apply now: