New Store Opening - Customer Assistant - Food - Godalming
SKILLS
FULL DESCRIPTION
New Store Opening - Customer Assistant - Food - Godalming
[Employer hidden — sign up to reveal]
Location: Godalming, Surrey
Contract type: Permanent
Position type: Part Time
Salary: £13.41 p/h
Closing date: 21st May 2026
About the role
This section tells you all you need to know about the position and its responsibilities. Work Pattern: This is a part time role, shifts starting from 19:30-23:30 including weekends. Please note that a full work pattern will be discussed at interview. Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Meet the Team
Watch a video about working at [Employer hidden — sign up to reveal]: store_thumbnail.jpg
Our Support
Mentorship
It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.
Flexible working
We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.
Benefits
- Wellbeing hub – Get access to resources to support your wellbeing, including a free virtual GP service.
- Giving back – Support your favourite charities by donating through your pay or even volunteering for them.
- Pay – Earn a competitive salary.
- Colleague discount – After completing your probation period, you'll receive 20% colleague discount across all [Employer hidden — sign up to reveal] products and many of our third-party brands for you and a member of your household. (Only contracts of more than 12 weeks are eligible.)
- Time off – Competitive holiday entitlement with the potential to buy extra holiday days.
- Life assurance – Get cover for twice your salary up to age 70 (double with our Pension Plan).
- Workplace savings – We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
- My Choices – Save on everyday costs through discounts and offers and get access to great health benefits.
- Cycle to work – Bike/accessory hire with Cycle to Work and save on tax and national insurance.
- Smart tech – Buy the latest technology with interest-free financing directly from your salary.
- Family friendly policy – Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
How to Apply
Here’s what to expect at each stage of the application process:
- Send us your application – Fill in our short application form and hit submit.
- Online assessment – We’ll invite you to take part in an online assessment. This could be before or after your interview.
- In-person assessment centre – We’ll invite you to an in-person assessment centre or an interview.
- Decision – After we’ve decided, we’ll be in touch.