Customer Assistant - Lingerie Stylist - Pantheon

About the Role

Everyone is welcome at [Employer hidden — sign up to reveal]. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of [Employer hidden — sign up to reveal], that individuality has the potential to make waves.

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the Details

Work Pattern
Week 1: Tuesday 12:00-18:00, Wednesday 15:00-21:00, Thursday 16:00-21:00, Friday 11:00-16:00
Week 2: Sunday 12:00-18:00, Monday 11:00-16:00, Thursday 12:00-17:00, Saturday 15:00-21:00

Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join [Employer hidden — sign up to reveal] as a Customer Assistant

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.

We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor-made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• You’ll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

If you’re ready to take the lead in delivering exceptional service and bringing the [Employer hidden — sign up to reveal] style experience to life, this is your moment. Take Your Marks and apply today.

Meet the Team

Mentorship: It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working: We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

• Wellbeing hub – Get access to resources to support your wellbeing, including a free virtual GP service.
• Pay
• Colleague discount
• Time off
• Life assurance
• Workplace savings
• My Choices
• Cycle to work
• Smart tech
• Family friendly policy

Colleague Networks

We want you to feel supported, no matter what.

• Menopause Network
• Gender Equality Network
• Forces Community Network
• Family & Carers Network
• Culture and Heritage Network
• LGBTQ+ Network
• Health and Wellbeing Network
• Cancer Network

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

• Send us your application
• Online assessment
• In-person assessment centre
• Decision

Reference: 118356

Apply now at [Employer hidden — sign up to reveal] Careers.