Customer Assistant - Cafe - Norwich

About the Role

Join our team in the [Employer hidden — sign up to reveal] Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At [Employer hidden — sign up to reveal], our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service. Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace. It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

Work Pattern

• Sunday 11:00 - 15:00
• Thursday 11:00 - 15:00
• Friday 11:00 - 15:00
• Saturday 12:00 - 16:00

Benefits

• Wellbeing hub with free virtual GP service
• Colleague discount (20% after probation)
• Competitive holiday entitlement
• Life assurance (twice salary)
• Workplace savings (pension, share schemes)
• Cycle to Work scheme
• Smart tech interest-free financing
• Family-friendly policies

How to Apply

Send us your application, complete an online assessment, attend an in-person assessment centre, and receive a decision. Reasonable adjustments available upon request.