Customer Assistant - Food - Cheltenham

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Cheltenham
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer service Product knowledge Digital tool proficiency Resilience Teamwork Flexibility Selling skills Communication

FULL DESCRIPTION

Customer Assistant - Food - Cheltenham

Company: [Employer hidden — sign up to reveal]

Location: Cheltenham, Gloucestershire

Contract Type: Permanent

Position Type: Part Time

Salary: £13.41 p/h

Closing date: 20th May 2026

About the role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

Work Pattern

  • Sunday 10:30 - 14:30
  • Monday 14:00 - 20:00
  • Tuesday 14:00 - 20:00
  • Friday 14:00 - 20:00

Benefits

  • Wellbeing hub – Get access to resources to support your wellbeing, including a free virtual GP service.
  • Giving back – Support your favourite charities by donating through your pay or even volunteering for them.
  • Pay – Earn a competitive salary.
  • Colleague discount – After completing your probation period, you'll receive 20% colleague discount across all [Employer hidden — sign up to reveal] products and many of our third-party brands for you and a member of your household. (Only contracts of more than 12 weeks are eligible.)
  • Time off – Competitive holiday entitlement with the potential to buy extra holiday days.
  • Life assurance – Get cover for twice your salary up to age 70 (double with our Pension Plan).
  • Workplace savings – Pension Savings Plan, Share Buy and Sharesave schemes.
  • My Choices – Save on everyday costs through discounts and offers and get access to great health benefits.
  • Cycle to work – Bike/accessory hire with Cycle to Work and save on tax and national insurance.
  • Smart tech – Buy the latest technology with interest-free financing directly from your salary.
  • Family friendly policy – Industry-leading maternity, paternity, adoption and neo-natal policies.

How to Apply

Send us your application via the online form. After submission, you may be invited to an online assessment and in-person assessment centre. [Employer hidden — sign up to reveal] is committed to providing reasonable adjustments if needed.

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