Customer Assistant - Food - Barnstaple

About the role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

Work Pattern: Week 1: Thursday 16:00-20:00, Friday 16:00-20:00, Saturday 13:00-17:00. Week 2: Tuesday 16:00-20:00, Friday 16:00-20:00, Saturday 16:00-20:00.

Meet the Team

Watch a video about working at [Employer hidden — sign up to reveal].

Our Support

We offer mentorship through our buddy system and flexible working options via the Worklife policy.

Benefits

• Wellbeing hub with free virtual GP service
• Charity donation and volunteering opportunities
• Competitive salary
• 20% colleague discount after probation
• Competitive holiday entitlement and option to buy extra days
• Life assurance (twice salary up to age 70)
• Pension Savings Plan, Share Buy and Sharesave schemes
• My Choices discounts and health benefits
• Cycle to Work scheme
• Smart tech interest-free financing
• Industry-leading family friendly policies

How to Apply

1. Send us your application via the online form.
2. Online assessment.
3. In-person assessment centre or interview.
4. Decision and next steps.