Customer Assistant - Food - Ladymead

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Guildford
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Digital Confidence Flexibility Resilience Product Knowledge Sales Skills Working Under Pressure

FULL DESCRIPTION

Customer Assistant - Food - Ladymead

Company: [Employer hidden — sign up to reveal]
Location: Guildford, Surrey
Contract: Permanent, Part Time
Salary: £13.41 p/h +£3.00 p/h unsocial premium
Closing date: 6th May 2026

About the Role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

  • At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
  • Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
  • Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
  • Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

Work Pattern

Sunday 0600-1000, Tuesday 1830-2230, Thursday 1830-2230, Saturday 0430-0830.
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Meet the Team

Watch a video about the team at [Employer hidden — sign up to reveal] (link to Vimeo).

Our Support

[Employer hidden — sign up to reveal] offers mentorship through a buddy system and flexible working options including part-time, compressed week, or job share.

Benefits

  • Wellbeing hub with free virtual GP
  • Charity giving and volunteering
  • Competitive salary
  • 20% colleague discount after probation
  • Competitive holiday entitlement with option to buy extra days
  • Life assurance (2x salary)
  • Workplace savings with pension and sharesave schemes
  • My Choices discounts and health benefits
  • Cycle to Work scheme
  • Smart tech interest-free financing
  • Industry-leading family friendly policies

How to Apply

Send us your application via the online form. You will then be invited to an online assessment and an in-person assessment centre. If successful, [Employer hidden — sign up to reveal] will invite you to join the team. Apply now at the [Employer hidden — sign up to reveal] careers site.

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