About the role

Join our team at [Employer hidden — sign up to reveal] as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Work Pattern:

Week 1: Sunday: 11:30–18:00, Tuesday: 04:45–11:15, Wednesday: 04:45–11:15, Friday: 04:45–11:15

Week 2: Tuesday: 04:45–11:15, Wednesday: 04:45–11:15, Friday: 04:45–11:15, Saturday: 15:30–22:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00. Under 18 disclaimer: To comply with health and safety legislation, colleagues in this role must be 18 years or older.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Benefits

• Wellbeing hub with free virtual GP
• Giving back – charity donation and volunteering
• Competitive salary
• 20% colleague discount after probation
• Competitive holiday entitlement
• Life assurance – 2x salary
• Workplace savings (pension, share schemes)
• My Choices discounts
• Cycle to Work scheme
• Smart tech interest-free financing
• Industry-leading family friendly policies

How to Apply

Here’s what to expect at each stage of the application process at [Employer hidden — sign up to reveal]:

1. Send us your application – fill in our short online form.
2. Online assessment – you may be invited to an assessment before or after interview.
3. In-person assessment centre or interview.
4. Decision – we’ll be in touch with next steps if successful.

If you need any reasonable adjustments, let us know.