Customer Assistant - Food - Oban Simply Food

About the Role

Join [Employer hidden — sign up to reveal] as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of [Employer hidden — sign up to reveal] Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At [Employer hidden — sign up to reveal], our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.

Meet the Team

Watch a video about the team at [Employer hidden — sign up to reveal].

Our Support

[Employer hidden — sign up to reveal] offers mentorship through a buddy system, flexible working patterns, and various benefits including colleague discount, wellbeing hub, life assurance, and more.

Benefits

• Wellbeing hub with free virtual GP
• Charity giving via payroll
• Competitive salary
• 20% colleague discount after probation
• Holiday entitlement with option to buy extra days
• Life assurance (2x salary)
• Pension plan and Sharesave schemes
• Discounts on everyday costs
• Cycle to Work scheme
• Interest-free tech financing
• Industry-leading family leave policies

Colleague Networks

[Employer hidden — sign up to reveal] has several colleague networks including Family & Carers, Gender Equality, Forces Community, Health and Wellbeing, Menopause, Cancer, LGBTQ+, and Culture and Heritage.

How to Apply

• Send us your application – fill in the short form.
• Online assessment – you may be invited to complete this before or after interview.
• In-person assessment centre or interview.
• Decision – if successful, we’ll invite you to join the team.

If you need reasonable adjustments, let us know.