Deputy Shop Manager

About the Role

[Employer hidden — sign up to reveal] are a children's charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.

As Deputy Community Shop Manager, you will:

• Support the Shop Manager to create an exciting shop floor experience that makes [Employer hidden — sign up to reveal] stand out from our competitors
• Make decisions about the quality of stock, levels of pricing and style of merchandising
• Lead a team of volunteers
• Achieve sales targets by encouraging donations, purchases and gift aid

About You

• Retail experience and experience of working towards targets
• Ability to lead and motivate a team
• IT skills
• Happy to work weekends
• Enjoy a role that involves significant levels of manual handling
• Ability to travel independently to cover shops in the area if needed

We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you’ll be based in the local area.

What We Offer

• £26,422.50 (FTE)/£10,569 per annum actual salary/£13.55 per hour
• 15 hours per week
• Based in Barnards Green (WR14 3BS)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Eye Test discount
• Health cash plan
• Gym membership and equipment discount scheme
• Time off to volunteer
• Bike2Work scheme - save up to 42% on bikes and equipment
• Wellbeing, legal and financial support
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or [Employer hidden — sign up to reveal] group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Details

Type: Part Time

Location: Malvern

Job Function: Retail

Closing Date: Monday 18th of May 2026