Band 2 Housekeeper - Devizes

Job overview

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patient's meals and beverages. Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the Ward and the Patients. Housekeepers are expected to work in a controlled and systematic way in an environment where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

Right to Work in the UK: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

• Cleaning in all areas to the agreed NHS specification (including but not limited to National Standards of Cleanliness, CQC outcomes and PLACE, and in line with local schedules).
• Areas will include but not be limited to service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, corridors.
• To replenish stocks of disposable items, i.e.: paper hand towels, soap.
• Working in accordance with all relevant Health and safety procedures at all times e.g. COSHH, Manual Handling.
• Receipt of chilled meals and stores, checking for quantity, quality, signing for all goods received, temperature checking chilled and frozen foods and recording the temperatures.
• To ensure the correct storage and rotation of chilled meals and stores.
• Regeneration of chilled/frozen meals, according to guidelines and food safety instructions.
• Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
• Monitoring, recording of food temperatures, taking remedial action as required.
• Monitoring and recording of fridge and freezer temperatures.
• Washing by machine all crockery, cutlery and utensils.

Working for our organisation

We are [Employer hidden — sign up to reveal]): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within [Employer hidden — sign up to reveal] are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At [Employer hidden — sign up to reveal] we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to [Employer hidden — sign up to reveal], as diversity makes us stronger.

Detailed job description and main responsibilities

1. Receipt of chilled meals and stores, checking for quantity, quality, signing for all goods received, temperature checking chilled and frozen foods and recording the temperatures. Ensuring any unacceptable temperatures are reported to the Hotel Services Supervisor.
2. To ensure the correct storage and rotation of chilled meals and stores.
3. Regeneration of chilled/frozen meals, according to guidelines and food safety instructions. Under Nursing supervision to serve all meals, ensuring correct portioning and presentation of meals.
4. Monitoring, recording of food temperatures, taking remedial action as required. Monitoring and recording of fridge and freezer temperatures.
5. Washing by machine all crockery, cutlery and utensils.

Person specification

Experience, knowledge and understanding of the setting.

Essential criteria

• Ability to understand and complete compliance forms.
• Ability to work alone and in a team

Desirable criteria

• Previous experience of catering and HACCP
• Previous experience in cleaning knowledge of COSHH