Joiner

Main Duties

• To be able to perform a range of repairs, maintenance and improvement works as required.
• To be able to locate properties in various surrounding areas and effectively use a map and take directions.
• To organise daily jobs effectively and independently, taking into consideration job priority and appointments made.
• To assist colleagues in ensuring timely completion of jobs.
• To document all orders and job sheets efficiently and produce accurate reports regarding works undertaken and properties visited.
• To communicate effectively with internal office staff, colleagues, managers and customers.
• To perform other duties as appropriate to the job level, including providing support to colleagues as directed by the manager.
• To complete jobs in priority and completion date order.
• To attend and participate in training and information sessions relating to health and safety and relevant processes.
• To help us to achieve our aim of becoming the 'contractor of choice' by providing excellent service to our customers and working closely with our partners.
• To ensure compliance with the Group’s health and safety policies.
• To undertake relevant Continuing Professional Development (CPD) applicable to their professional body and be prepared to undertake training as directed by the Group.
• The post holder may be directed by their line manager to carry out other duties and responsibilities in line with his/her post, grade, skills, knowledge and experience.

Person Requirements

• Full UK driving licence
• Mobile working required
• Occasional working outside usual office hours
• To provide out of hours emergency support where required
• Interpersonal
• Diversity
• Adaptable
• Team focus
• Customer Focus
• Expertise in specific field
• Strong commitment to customer service excellence.
• Takes pride in quality of work
• Demonstrates drive and resilience
• Self-starting and self-motivated.
• Quality and Efficiency Focused

Skills & Competencies

• To carry out all aspects of domestic joinery works to a good standard.
• To be proficient in at least one of the following: o Plastering; o Roof repairs; o Tiling and finishes; o Plumbing; o Groundworks
• To be customer focused and to deliver excellent customer service.
• To be able to work in an efficient manner, completing jobs and arranging materials to minimise non-productive time.
• To work with other trades in delivery of more complex or multi discipline orders, being mindful of the effect one trades actions may have on another.
• Must be methodical, accurate and have a keen eye for detail.
• Ability to work as a lone worker and as part of a team.
• High degree of initiative to complete jobs by target date.
• Ability to query jobs and liaise with office staff and managers.
• Ability to plan and prioritise workload.
• Working to deadlines and agreed targets.
• Full awareness of relevant H&S requirements and considerations.
• Dealing with members of the public on a regular basis.
• Excellent standards of communication skills, both written and verbal.
• Experience of working with Housing Associations and delivering repairs is desirable.

Why Work For Us?

• Healthcare scheme
• Pension scheme
• 25 days annual leave plus bank holidays
• 40-hour week Monday-Friday
• Flexible working arrangements – hybrid working from the office and home
• Free parking on-site at [Employer hidden — sign up to reveal] Group’s two offices

Additional Information

[Employer hidden — sign up to reveal] Group is an equal opportunities employer. We guarantee to interview all disabled applicants and care-experienced young people who meet the minimum criteria. To apply in a different format, email [Employer hidden — sign up to reveal]. Closing Date: 2nd June 2026 at 5pm.