Planner/Scheduler/Coordinator

Job Overview

[Employer hidden — sign up to reveal] is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern.

Responsibilities

• Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems
• Liaising with, and directing, field-based operatives
• Understanding response times and SLAs
• Identifying and escalating early warnings for risk to response times
• Understanding the difference between planned and responsive works

Requirements

• Logical thinking with the ability to resolve problems quickly and effectively.
• Computer literate, with understanding of MS Office packages.
• Experience in customer service and working to targets is ideal - However this is not a call centre based role.
• Data input skills

Additional Information

[Employer hidden — sign up to reveal] acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

For more information contact Mark Kirby at [Employer hidden — sign up to reveal] or call [contact hidden].