Credit Control Administrator
SKILLS
FULL DESCRIPTION
Credit Control Administrator
Company: [Employer hidden — sign up to reveal] (part of [Employer hidden — sign up to reveal])
Location: Worcester
Salary: £28,500 per year
Type: Full-time, On-site
About the Company
[Employer hidden — sign up to reveal] is a leading specialist in commercial property tax consultancy, committed to providing exceptional service and innovative solutions. [Employer hidden — sign up to reveal] is part of [Employer hidden — sign up to reveal], a leading Advisory & Professional Services organisation owned by Private Equity firm Sun Capital Partners. We are seeking a dynamic Credit Control Administrator to join our ranks as we grow through 2026.
Key Responsibilities
- Proactively manage accounts of all clients, ensuring timely payments within contractual terms.
- Contact customers to ensure payment is received in a timely fashion, building relationships via phone & email.
- Update systems with notes of all correspondence to/from clients.
- Allocate payments received.
- Manage the credit control in-box (email).
- Prepare weekly debtors reports and circulate to Directors.
- Refer any payment queries to operational staff for resolution.
- Escalate problematic issues to Credit Control Manager at Head Office.
- Build relationships with customers to ensure smooth running of accounts.
Desired Experience
- At least a few years' experience in an Administrative role.
- Some previous credit control experience is desirable but not essential.
- Experience using Microsoft Teams and Outlook advantageous.
- Good standard of written and verbal communication.
- Intermediate in Excel.
- Strong organisational skills, with ability to multitask and prioritise.
What We Offer
- Competitive salary and benefits package.
- 25 days holiday + Celebration Day.
- Comprehensive training and development opportunities.
- Supportive and inclusive work environment.
- Opportunities for career progression within the group.
Application Instructions
To apply, please respond to the advert with your CV outlining your relevant experience and why you are interested in joining [Employer hidden — sign up to reveal].