Your Role

You will be responsible for driving + taking ownership of the operations of our reefer product by delivering operational excellence to onboard + retain customers.

Your Responsibilities

• To be the focal point of reefer operations in the location.
• To closely liaise with the customer care location (CCL) + operational care center (OCC) colleagues on seamless executions of reefer shipments.
• To ensure efficient sea operations while driving continuous optimization by implementing standard operation procedures (SOP) in line with corporate guidelines.
• To be responsible for operational excellence by supporting volume growth as well as profitability for reefer + healthcare exports/ imports.
• To take the lead in creating + enhancing reefer + healthcare expertise in the team, aiming for zero operational failures.
• To act as the healthcare station lead, ensuring operational excellence in line with good distribution practice (GxP) requirements, assisting in delivering healthcare trainings + audit facilitation.
• To build operational relationship with suppliers + carriers assisting with procurement as well as driving value added reefer services.
• To ensure analytical review + risk mitigation for all deviation management supporting with technical knowledge both internally + customer facing nonconformance reporting.

Your Skills and Experiences

Your strong operational skills + knowledge of the reefer product along with your customer + carrier relationships will be the key to your success. You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.

Good Reasons to Join

At [Employer hidden — sign up to reveal], you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.

Who We Are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At [Employer hidden — sign up to reveal], your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

Contact

Calvin Ye - [Employer hidden — sign up to reveal]