Sea Logistics Operational Care Specialist, Documentation
SKILLS
FULL DESCRIPTION
Sea Logistics Operational Care Specialist, Documentation
Company: [Employer hidden — sign up to reveal]
Location: Not specified
Work Type: On-site
Job Type: Full-time
Experience Level: Associate
Salary: Not specified
Job Description
When you work in Freight Logistics and Operations at [Employer hidden — sign up to reveal], you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At [Employer hidden — sign up to reveal], our contribution counts in more ways than we imagine.
You will be joining our Operational Care Team to add your expertise and skills to the delivery of Operational Excellence.
How you create impact
- To review and ensure alignment of shipping instructions, clarifying any deviations/conflicts taking country regulations, export compliance, rate and routing information into consideration.
- To issue BAL specimen and release BAL B/L as per Financial Guidelines and working instructions.
- To timely and accurately submit carrier OBL instructions, VGM and security filings.
- To ensure departure confirmations (or deviations vs. scheduled departure) are shared with the CCLs.
- To issue sales invoices within 24 hours from departure.
- To immediately escalate problems, operation disputes or discrepancies to more senior roles as relevant.
- To monitor the operational performance of carriers and other vendors, escalating/creating awareness if performance and commitments are not being delivered.
- To collaborate with CCLs through proactive provision of information, knowledge, solutions and alternatives to deliver customer satisfaction.
- To ensure data quality as required for timely and accurate customer reporting.
- To support and resolve claims and disputes.
What we would like you to bring
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
- 1–2 years of experience in documentation role in Sea Logistics or a similar position.
- Good at English.
- Strong communication, conflict resolution, problem-solving, and time management skills.
- Team-oriented mindset with flexibility to work overtime and manage high-pressure situations, especially during peak seasons.
- Careful, proactive, fast learner, with good logical thinking.
What's in it for you
At [Employer hidden — sign up to reveal], you’ll be part of a global logistics leader that believes in creating real impact—on business, on customers, and on careers. Here’s what you can look forward to:
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
- Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At [Employer hidden — sign up to reveal], your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Contact
[Employer hidden — sign up to reveal] Recruitment Team