Road Logistics Customer Service Specialist

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Not specified
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Transportation & Logistics
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Attention to Detail Communication Organizational Skills Proactive Approach Team Collaboration Adaptability Problem Solving

FULL DESCRIPTION

Road Logistics Customer Service Specialist

[Employer hidden — sign up to reveal] is seeking a Road Logistics Customer Service Specialist for its UK Road Logistics business. This role is part of a globally recognised logistics organisation.

How you create impact

  • Accurately process bookings from clients and overseas agents in the system
  • Support Freight Account Managers with day-to-day operational activities
  • Coordinate with all relevant parties to ensure smooth shipment movements
  • Proactively manage and resolve any shipment issues, keeping stakeholders informed
  • Process sales and purchase invoices efficiently and accurately
  • Contribute to a positive team culture and collaborate across departments
  • Assist other teams when needed to maintain service quality and efficiency
  • Follow all quality, security, and health & safety standards to ensure compliance and best practice

What we would like you to bring

  • Secondary school education (or equivalent) with strong Maths and English skills
  • Previous experience in customer service
  • High attention to detail and accuracy
  • Strong communication and interpersonal skills
  • Good organisational skills and ability to manage competing priorities
  • A proactive approach with drive and commitment
  • Team-oriented mindset with a collaborative attitude
  • Willingness to learn, adapt, and contribute to continuous improvement

What's in it for you

  • A key role within a globally recognised logistics organisation
  • Opportunities for personal and professional development
  • A supportive and collaborative team environment
  • Exposure to a diverse range of customers and operations
  • The chance to contribute to a growing and evolving business
  • A workplace that values quality, safety, and innovation

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At [Employer hidden — sign up to reveal], your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Contact

Joana Dias
+49 160 97760799

Apply

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