Road Logistics Customer Service Specialist
SKILLS
FULL DESCRIPTION
Road Logistics Customer Service Specialist
[Employer hidden — sign up to reveal] is seeking a Road Logistics Customer Service Specialist for its UK Road Logistics business. This role is part of a globally recognised logistics organisation.
How you create impact
- Accurately process bookings from clients and overseas agents in the system
- Support Freight Account Managers with day-to-day operational activities
- Coordinate with all relevant parties to ensure smooth shipment movements
- Proactively manage and resolve any shipment issues, keeping stakeholders informed
- Process sales and purchase invoices efficiently and accurately
- Contribute to a positive team culture and collaborate across departments
- Assist other teams when needed to maintain service quality and efficiency
- Follow all quality, security, and health & safety standards to ensure compliance and best practice
What we would like you to bring
- Secondary school education (or equivalent) with strong Maths and English skills
- Previous experience in customer service
- High attention to detail and accuracy
- Strong communication and interpersonal skills
- Good organisational skills and ability to manage competing priorities
- A proactive approach with drive and commitment
- Team-oriented mindset with a collaborative attitude
- Willingness to learn, adapt, and contribute to continuous improvement
What's in it for you
- A key role within a globally recognised logistics organisation
- Opportunities for personal and professional development
- A supportive and collaborative team environment
- Exposure to a diverse range of customers and operations
- The chance to contribute to a growing and evolving business
- A workplace that values quality, safety, and innovation
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At [Employer hidden — sign up to reveal], your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Contact
Joana Dias
+49 160 97760799