Shift Leader

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Knutsford
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Communication Leadership Positive Attitude Time Management Problem Solving Cash Handling

FULL DESCRIPTION

Shift Leader at [Employer hidden — sign up to reveal]

Location: Knutsford, 2 Canute Place, Knutsford, WA16 6BJ

Salary: to £12.91 per hour

Working Pattern: Part Time

Contract Type: Permanent

Hours: 20

Closing Date: Mon 18 May 2026

About the Role

At [Employer hidden — sign up to reveal], it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

Qualities Needed

  • Customer Service – 100%
  • Enjoy customer interaction – 100%
  • Positive attitude – 100%
  • Teamwork – 100%

What You Can Expect

  • Brilliant training – no experience is required!
  • The opportunity to grow your career and develop personally and professionally.
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
  • 50% off all handmade drinks and 40% off everything else when you’re off shift.
  • Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
  • Length of service recognition.
  • Access to our benefits platform, with hundreds of discounts, rewards and offers.
  • Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why Choose Us

When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a [Employer hidden — sign up to reveal] Club party or even at the Barista of the Year event. There’s something for everyone.

The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At [Employer hidden — sign up to reveal] you really can be you, with us.

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