Supervisor - Help to Claim Service

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Salford
TYPE
Contract
LEVEL
Mid-Senior level
SALARY
£14,147 / year
CATEGORY
Nonprofit & Charity
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Supervisory experience Welfare benefits advice Help to Claim service knowledge Quality assurance (QAA standards) KPI management Legislative knowledge (benefits) Training and development Team management

FULL DESCRIPTION

Supervisor - Help to Claim Service

[Employer hidden — sign up to reveal] is seeking a Supervisor for the Help to Claim Service. This is a fixed term contract until 31 March 2027, 18 hours per week, with remote or office-based work in Salford. Salary: £12,910 to £14,147 per year.

Job Summary

  • Salary: £12,910 to £14,147
  • Location: Salford
  • Workplace: Work from home
  • Contract: Fixed term contract, until 31 March 2027
  • Hours per week: 18

About the Role

We are looking for someone with experience of supervising in a Help to Claim service or similar welfare benefits service to join our team. The successful candidate will join our long standing Help to Claim service to supervise our team of advisers to provide good quality advice. You will alongside another supervisor provide support and supervision and will ensure continued adherence to QAA standards and volume KPI’s. You will stay up to date with legislative changes and service requirements and will ensure that the team is well trained and compliant with all requirements. The post can be completed entirely at home or if you live locally and you prefer you can be based in an office.

What We Give Our Staff

  • Employer pension 6%
  • Employer Assistance Programme
  • Holidays 28 days per year rising to 30 days (pro rata)
  • Family Friendly Policy with generous paid carers, maternity, paternity and adoption leave after 1 year of service
  • Perks package offering discounts at high street brands through BHSF
  • Pension scheme with NEST
  • Great learning and development opportunities
  • Employee assistance programme with free medical advice, counselling and legal advice from Irwin Mitchell solicitors

[Employer hidden — sign up to reveal] recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

How to Apply

Apply before 9am on 22 May 2026. You can check for more information and how to apply.

Additional Information

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