About the Role

[Employer hidden — sign up to reveal] is seeking motivated and experienced advisers to join our team in delivering high-quality advice and information services to the community. These roles involve providing generalist advice to clients across a range of subject areas. Advisers will support clients through a multi-channel delivery model, including face-to-face appointments, telephone and webchat. The roles will include a mix of office-based and outreach delivery within the G1–G15 area. Advisers will manage a caseload, deliver accurate advice, maintain high-quality case records, and work collaboratively with colleagues and partner organisations.

About You

You will have experience of working in a busy advice environment and be confident in delivering advice and information services to a diverse client group. You will be able to demonstrate:

• Experience of providing generalist advice within a [Employer hidden — sign up to reveal] or similar setting
• Strong communication and interpersonal skills
• Ability to manage a varied workload and work to deadlines
• Good organisational and IT skills, including case recording systems
• Commitment to high standards of customer service, equality and diversity
• Self-motivation, adaptability and commitment to continuous improvement

Benefits

We offer a supportive and flexible working environment with benefits including:

• 25 days annual leave plus 12 public holidays (pro rata)
• Option to purchase additional annual leave
• Employer pension contribution of 5%
• Hybrid working arrangements available following probation
• Opportunities for training, development and continuous learning

How to Apply

Download an application pack from the bottom of this page or request by email. Clearly state whether interested in full-time, part-time, or both. Completed applications should be returned to [Employer hidden — sign up to reveal] at [Employer hidden — sign up to reveal] or by post to [Employer hidden — sign up to reveal], 195C Drumry Road East, Drumchapel, Glasgow G15 8NS. Applications must be received by Friday 15th May 2026 @ 5pm.